Shipping policy

Shipping Policy

Thank you for shopping with us. Below are the terms and conditions that constitute our Shipping Policy.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.

In case of high order volumes or unforeseen delays, shipments may be delayed slightly. If there is a significant delay, we will notify you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

Delivery times are estimates and may vary depending on your location and external factors such as courier delays.

3. Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

4. International Shipping

We currently ship to selected international destinations. Shipping fees and delivery times vary depending on the destination.

Customers are responsible for any customs duties, taxes, or import fees that may apply once the shipment reaches the destination country.

5. Shipping Delays

We are not responsible for delays caused by:

  • Courier services

  • Customs clearance processes

  • Incorrect shipping information provided by the customer

Please ensure your shipping details are accurate at checkout.

6. Damaged or Lost Packages

If your order arrives damaged, please contact us immediately with photos of the item and packaging.

If your package is lost in transit, we will work with the shipping carrier to resolve the issue. However, we are not liable for packages marked as delivered by the carrier.

7. Incorrect Address Disclaimer

It is the responsibility of the customer to provide an accurate shipping address. Orders returned due to incorrect or incomplete addresses may require additional shipping fees for re-delivery.

8. Contact Us

If you have any questions about your shipment, please contact our support team at:
Email: zealmensofficial@gmail.com/WhatsApp:0333-4295444

This shipping policy may be updated at any time without prior notice.